Terms of Service

1. Accepting these terms

By creating an account, subscribing to a plan or otherwise using BlogTend you agree to these terms and acknowledge our privacy policy. If you are agreeing on behalf of a company, you confirm you are allowed to bind it, and "you" means that company.

Using the website or the Service, with or without an account, also means you accept these terms. If you do not agree, do not use them.

When you sign up we record that you accepted, which version of these terms you accepted, when, and how (for example creating an account under the sign-up notice, or installing our app from a platform's app store). That record is evidence of this agreement.

The Service is for business and professional use only and is not offered to consumers. By using it you confirm you are acting in the course of a trade, business or profession. You must be at least 18 years old, and you must not use it if we have previously terminated your account.

2. Words we use

• Service — the BlogTend application at www.blogtend.com, its APIs, its WordPress connector plugin and its apps for other platforms (such as Shopify, Wix and Webflow).
• Credit — the unit we meter in. A finished article costs one credit, or two at the strongest writing model, including its research, writing, featured image and publishing attempt.
• Connected Site — any website, store or endpoint you have authorised us to publish to, whether a WordPress installation, a Shopify, Wix or Webflow site, or a webhook receiver.
• Automation — a saved topic and schedule that generates and files articles without further input from you.
• Output — the articles, images, metadata and other material the Service generates from your instructions.

3. Your account

Keep your credentials to yourself and tell us promptly if you think somebody else has them. Anything done through your account is treated as done by you.

Give us an email address you actually read: it is where verification, billing notices and warnings about a paused automation go. We use bot protection on sign-up and sign-in, and we may block traffic that looks automated.

One person or organisation, one account. Sharing a login across separate businesses to avoid paying for a larger plan is a breach of these terms.

4. How articles are produced, and which AI providers see your prompts

The Service builds articles with third-party AI models. To do that, your prompts, your site context and intermediate drafts are transmitted to the provider handling that step. We work with several established AI model providers, described in our privacy policy, and which one handles which step is configuration that may change as models improve.

The researcher also performs live web searches through those providers' search tools, so the topic of your prompt is sent to them as a search.

Some of these providers are headquartered in, or process data in, the People's Republic of China, under their own terms. If that is unacceptable for your data, tell us before you subscribe. Do not put personal data, secrets or confidential information into prompts unless you are entitled to share it with these providers. Our privacy policy lists every processor and what each one receives.

5. AI output: what we do and do not promise

You are responsible for reviewing Output before it is published, and for everything published to your site. The Service researches and lists its sources so that review is possible, but AI systems can still be wrong, out of date, cite a source that does not support a claim, or reproduce phrasing from their training data.

We do not warrant that Output is accurate, original, complete, non-infringing or fit for any purpose.

We do not promise any search ranking, traffic, indexing, revenue or other business result. Search engines, AI assistants and platforms decide independently what to index and show, and may change their rules at any time.

Output is not professional advice. Do not publish it as legal, medical, financial, tax, safety or other regulated advice without qualified human review.

You alone decide what is published. Claims, losses and penalties arising from Output or its publication are your responsibility, including defamation, copyright and privacy claims, regulatory action, and search-engine or platform penalties.

Every automation can publish directly or stop at a draft for review. Choosing to publish directly is your decision, and it does not move responsibility for the resulting content to us.

6. Connected sites and publishing on your behalf

When you connect a site you authorise us to use the credential, token, app installation or endpoint you supplied to create and update posts, upload media, create categories and tags and write SEO metadata on your behalf, on the schedule you configure, until you disconnect it.

You confirm you are entitled to grant that access for that site. Credentials are encrypted at rest, you can revoke them from your site's own admin at any time, and disconnecting a site deletes them from our side. Keep any webhook signing secret we give you confidential.

Keep your own backups. We are not responsible for content published to, changed on or removed from your site, nor for anything your host, theme, plugins, receiver or platform does with it.

WordPress, Shopify, Wix, Webflow, Google and the other services the Service connects to are run by third parties under their own terms. They may change or withdraw their APIs, policies, app listings or fees at any time, and we are not responsible for their availability or for what they do. If a change makes a feature impossible, we may change or withdraw that feature.

7. Acceptable use

You must not use the Service to produce or publish:

• anything unlawful, or anything that infringes someone else's rights;
• content designed to deceive — fake news, impersonation, fabricated reviews, fabricated citations, or medical and financial claims you know to be false;
• spam, bulk doorway pages, or content published to sites you do not own or manage;
• harassment, hate speech, sexual content involving minors, or malware;
• content that breaches the acceptable-use policies of the underlying AI providers or of the platform you publish to.

You must also not resell or white-label the Service without our written agreement, attempt to extract our prompts or pipeline, probe our infrastructure, or use automated means to create accounts or consume credits. You must not use the Service, its output or anything you learn from using it to build, train or improve a competing product, or copy its features, interface or text; we may suspend or close an account used that way.

We may suspend an account immediately where we reasonably believe this section is being breached.

8. Who owns what

You keep every right you already had in your prompts, your site content and your brand material. As between you and us, and to the extent such rights exist and are ours to assign, we assign the Output to you once the credit for it has been paid.

Copyright law in most countries does not recognise ownership in purely machine-generated material. We cannot give you rights that the law does not create, and we make no promise that Output is protectable or unique to you — a similar prompt may produce similar text for somebody else.

You give us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and publish your prompts, site content and Output only as needed to run the Service for you, to keep it secure and to meet our legal obligations. If you send us feedback or suggestions, we may use them without any obligation to you.

We keep all rights in the Service itself: the application, the pipeline, the prompts, the connector plugin and the brand.

If you believe Output or anything on the Service infringes your copyright, write to info@blogtend.com with the work, where it appears and your contact details, and we will look into it promptly.

9. Plans, credits and billing

Paid plans bought on blogtend.com are billed in advance through Stripe for the period you chose and renew automatically until cancelled. We never see or store your card details. Plans bought inside Shopify or Wix are billed by that platform under its own billing terms, and are cancelled and refunded through it.

Automatic renewal: a monthly plan renews every month at the plan's price shown at checkout, and the payment method on file is charged at each renewal until you cancel. You can cancel yourself at any time from the billing page (Manage subscription), without contacting us. The seller is Ravinaro LLC.

Free trial: your first Starter plan bought on blogtend.com starts with a 7-day trial. You add a payment method at checkout and nothing is charged that day. During the trial you can write up to 10 articles. Unless you cancel before the trial ends, the plan continues: the plan's monthly price shown at checkout is charged on the day the trial ends, your full monthly allowance starts then, and the plan renews monthly as described above. We email you the date and the amount when the trial starts and again before the first charge. Cancel from the billing page at any time during the trial and you pay nothing. One trial per customer; a checkout with a discount code starts without a trial.

Each plan includes a monthly allowance of credits. The allowance resets at the start of each billing period and unused plan credits do not carry over. Credits bought as a top-up stay on the account until spent.

A credit is consumed when an article is generated. If a generation fails on our side, the credit is returned automatically. Credits already spent are not refundable, and credits have no cash value and cannot be transferred between accounts.

Refunds: full refund within 14 days of your first payment, no questions asked. This applies to the first payment of a plan bought on blogtend.com, not to later renewals, credit top-ups or plans billed through Shopify or Wix. One refund per customer: we may refuse a second one to the same person under another account, email address, card or site domain. Claim the 14-day refund from the billing page, or write to info@blogtend.com. When a refund is issued the plan ends and the account moves to the free plan.

Accounts created before 14 November 2026 also keep the earlier first-month promise: if BlogTend has not published an article to your site in the 30 days after your first payment, write to info@blogtend.com and we refund that first month.

Cancel any time from the billing page; your plan then runs to the end of the period you have already paid for and is not pro-rated. We may change prices with at least 30 days' notice to the email address on your account; the new price applies from your next renewal.

Contact us before disputing a charge. Disputing a valid charge with your bank or card issuer is a breach of these terms: we may suspend the account, give the payment provider our records (including your acceptance of these terms and your usage), and recover the disputed amount and our reasonable costs of recovering it.

Prices exclude any taxes that apply to you, and you are responsible for those. If a payment fails we may pause generation until it is settled.

10. Free plan and complimentary access

The free plan and any credits or plan upgrades we grant as a courtesy are provided as they are, may carry an expiry date, and may be reduced, expired or withdrawn at any time. They are not a purchase and they are not refundable.

An account whose plan does not include live research gets it on its first 3 articles, once. Like the rest of the free plan, this trial may be changed or withdrawn at any time.

The free plan gives a new account 3 articles, once, with no card needed; it does not refill each month.

11. Suspension, termination and your data

You may close your account at any time. We may suspend or terminate an account for a breach of these terms, for non-payment, or where we must do so by law — with notice where it is reasonable to give it. No refund is due when an account is ended for a breach.

We may decline to provide the Service to anyone, for any reason the law allows, and we may change, limit or discontinue any part of it at any time. If we discontinue the whole Service, your only remedy is a pro-rata refund of any fees you prepaid for the period after it ends.

On termination, access ends, unused credits are forfeited, and we delete or anonymise your data as described in the privacy policy. Articles already published to your own site are yours and stay where they are.

12. No warranties

The Service is provided "as is" and "as available". To the fullest extent the law allows we exclude all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not promise the Service will be uninterrupted or error-free, nor that publishing to any particular host, theme or plugin combination will work.

13. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, punitive or consequential loss, nor for lost profits, revenue, goodwill, search rankings or traffic, lost or corrupted data, or loss caused by Output, Connected Sites or third-party services.

To the extent permitted by law, our total liability arising out of or relating to the Service, for all claims together and on any legal theory, is limited to the greater of the fees you paid us for the Service in the twelve months before the event giving rise to the claim and US$100.

These limits are part of the basis of the price you pay, and they apply even if a remedy fails of its essential purpose. They do not limit what you owe us: your fees, your indemnity, or your liability for breaching the acceptable-use section.

Your agreement is with Ravinaro LLC alone. To the extent permitted by law, its members, managers, owners, officers, staff and contractors have no personal liability to you, and you will not bring a claim against any of them personally.

Nothing here excludes liability that cannot lawfully be excluded, such as for fraud or for death or personal injury caused by negligence.

14. Indemnity

You will defend and indemnify Ravinaro LLC, its affiliates, members, managers, officers, staff and contractors against claims, damages, fines and reasonable costs (including legal fees) arising from Output or other content you published using the Service, from your use of a Connected Site you were not entitled to authorise, from your breach of these terms or of the law, or from your breach of the acceptable-use section. We may choose to run the defence ourselves at your cost, and you may not settle a claim that affects us without our written consent.

15. Changes to these terms

We may update these terms. For material changes we will give notice by email or in the application before they take effect. Continuing to use the Service after that date means you accept the revised terms; if you do not, cancel before then. Ravinaro LLC is the operator of the Service. These terms replace any earlier agreement about the Service.

16. Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict-of-laws rules. To the extent permitted by law, the courts of the Emirate of Dubai (onshore Dubai Courts), excluding the DIFC Courts, have exclusive jurisdiction over any dispute arising out of or relating to these terms or the Service.

You submit to those courts and give up any objection to them, including that they are an inconvenient forum. The UN Convention on Contracts for the International Sale of Goods does not apply. To the extent the court's rules allow, court documents may be served on you at the email address on your account.

If you start proceedings anywhere else in breach of this section, you will pay the reasonable legal costs we incur to have them dismissed or moved. We may still bring a claim for unpaid amounts, or seek urgent relief to protect our intellectual property, security or the Service, in any court with jurisdiction over you.

The Service is not offered to consumers. If mandatory consumer law of the place where you live applies to you anyway, this section does not take away a right that law says cannot be waived.

17. Resolving disputes

Before starting any legal proceedings, write to us at info@blogtend.com describing the problem, and give us 30 days to try to resolve it. You may not start proceedings until you have done so. To the extent the law allows, claims may only be brought individually, not as a plaintiff or class member in a class, collective or representative action, you give up any right to a jury trial, and claims must be brought within one year of the event giving rise to them. Where the law that applies to you does not allow one of these waivers or the time limit, only that part does not apply to you.

18. General

• Your statutory rights: some laws give consumers rights that a contract cannot take away. Nothing in these terms limits those rights, and every exclusion and limit here applies only to the extent the law that applies to you allows.
• Force majeure: neither party is liable for delay or failure caused by events beyond its reasonable control, including outages or changes at AI providers, hosting, payment or publishing platforms.
• Sanctions and export: you confirm you are not located in, or acting for anyone in, a country or on a list subject to UN, US, EU, UK or UAE sanctions, and you will not use the Service in breach of export-control law.
• Assignment: you may not transfer these terms without our written consent. We may transfer them to an affiliate, or to a successor in a merger, acquisition or sale of the Service.
• Severability: if a court finds part of these terms unenforceable, that part is limited to the minimum extent necessary and the rest stays in force.
• No waiver: our not enforcing a right is not a waiver of it.
• Survival: the sections on ownership, payment owed, warranties, liability, indemnity, disputes and governing law survive termination.
• Entire agreement: these terms, the privacy policy and any order or plan you accept are the whole agreement between us about the Service and replace earlier understandings. You have not relied on any statement that is not in them, including marketing about rankings, traffic or results. If these terms are translated, the English version prevails.
• Electronic records: accepting these terms electronically has the same effect as signing them, and our records of acceptance and use are evidence of what happened.
• Notices: we send notices to the email address on your account; you send them to info@blogtend.com.

19. Contact

BlogTend is operated by Ravinaro LLC, a Wyoming (USA) limited liability company, 30 N Gould St Ste R, Sheridan, WY 82801, United States.

Questions about these terms: info@blogtend.com, or through the contact form.